I think there are three, maybe four key principles that libraries must adopt to deal with ebooks. All of them are finding resistance from the Big Six. Ownership: if we pay public dollars for content, then we need to be able to take possession of the copies. Anything else is sheer vendor lock-in, and shirks our obligation to preserve the public record. Discounts: volume purchasers (that would be us) get a break on price. Integration: our job isn’t to make it harder for the public to find content (the misguided notion of “friction”) – it’s to make it easier. One search should bring up everything the library offers. We can’t base our business model on customer frustration.
The fourth principle may be revenue sharing. Again in the name of patron convenience, I’m more than happy to provide a link through our catalog to purchase an ebook. But if we do, I think we should get a piece of the sale. Insistence on that is the only way publishers will take us seriously – and constitutes a powerful ongoing demonstration of our value.